Privacy Policy

1. Data Controller Identification

This privacy policy applies to all websites, web portals, software products, and engineering services operated by Pakala Software Private Limited (CIN: U72900TG2020PTC144865), registered at H. No. 8-3-157/A, Bhagatnagar, Karimnagar, Telangana – 505001, India.

2. Information We Collect

We collect only necessary business data required to deliver custom software solutions, process tax calculations, and fulfill partner software licensing:

• Contact Information: Names, corporate email addresses, phone/WhatsApp numbers, and organization details submitted through inquiry forms.
• Client Operational Data: Sample financial files (e.g. GSTR-2B JSON, bank statement CSVs) provided under strict non-disclosure agreements (NDAs) solely for algorithm testing and custom development.
• Technical Telemetry: Anonymized server logs, IP addresses, and browser agent strings for cybersecurity defense and performance monitoring.

3. Zero Data Monetization Guarantee

Pakala Software Private Limited will never sell, rent, lease, or monetize your corporate data or personal information to third-party advertisers or data brokers under any circumstances. Client financial data is never used to train public generative AI models.

4. Data Security & Encryption

We enforce industry-standard security safeguards: 256-bit TLS encryption in transit, AES-256 encryption at rest, role-based access control (RBAC), and isolated private VPC subnets.

5. Data Protection Officer (DPO) Contact

For data inquiries or deletion requests, contact our Compliance Office at info@pakala.in or write to: Pakala Software Private Limited, H. No. 8-3-157/A, Bhagatnagar, Karimnagar, Telangana – 505001.