Clear Answers
Frequently Asked Questions
Transparent, factual answers about our legal registration, code ownership policies, project scoping, and ongoing engineering support.
Yes. We are registered under the Ministry of Corporate Affairs (MCA), Government of India, with Corporate Identity Number (CIN) U72900TG2020PTC144865. Our registered office is located at H. No. 8-3-157/A, Bhagatnagar, Karimnagar, Telangana – 505001, with engineering operations centered in Hyderabad.
Your organization retains 100% ownership of all custom code, database designs, configuration scripts, and architecture blueprints. Upon project milestone completion, all Git repositories and assets are transferred directly to your organization.
We operate strictly on fixed-price, fixed-scope Statements of Work (SOWs). Before billing begins, our senior engineers define all data models, API endpoints, user roles, and acceptance tests. If an item was scoped by us and takes longer to build, we absorb the cost.
Yes. Many of our platforms (such as PAKALA TAX OFFICE–AI, Design Studio, and Desktop Billing utilities) are engineered as offline-first native applications. Your financial data stays encrypted on your local workstations with zero requirement to upload sensitive data to public cloud providers.
Our single corporate voice hotline is +91 7702012345, and tickets can be submitted 24/7 to support@pakala.in. Clients with active SLAs receive priority phone escalation directly to senior on-call engineers.